![]() ![]() If the you're adding new files into iTunes that are set out in a standard \\#. If you are importing files that have had tags written by other software there may be multiple tags which are not necessarily in sync with each other. As given iTunes works best with mp3 files that have a single ID3v2.3 tag. To the best of my knowledge iTunes doesn't have any features for independently correcting metadata, but there are occasions when it can reveal changes that have been made externally. I read it as saying that the data used be there in iTunes, but isn't any more. Perhaps I misunderstood your original post. In case it isn't clear this is a user to user support forum. restore the original name of the iTunes Media folder, shift-start-iTunes to reconnect to the original library, then import the exported data. > v2.3 to build a fresh tag with the information still held in the iTunes database, you would then close, temporarily rename the iTunes Media folder, use the shift-start-iTunes method to open a recent version of your library in the Previous iTunes Libraries folder that has the data that you want to recover, use a script called ExportImport to export the necessary information, close iTunes. > None a few times to remove all existing tags and then Convert ID3 Tags. For best results each file should have a single ID3v2.3 tag.Īn alternative approach would be to use the right-click context menu in iTunes to Convert ID3 Tags. You may need to use a third party tag editor to sync the data or better yet distil it into one tag that has all the information. ![]() My guess is that the problem files will be in mp3 format and have multiple tags that are not fully synced with each other, and some internal change to iTunes is making iTunes read data from an incomplete version. Is there a resolution and if so, could you please make it apparent to me and the other users who are experiencing this isse? Apple - It doesn't look like you have a) fixed the issue or b) come up with a solution for correcting the data in files iTunes has either ignored or damaged. 1000's of song are affected by this and I am not looking forward to spending hours trying to correct the problem. What I don't have is a consistent, reliable, and quick/easy way of correcting this issue and preventing it from happening going forward. In some cases, albums have been split while importing so that some of the songs are placed correctly - \iTunes Media\Music\Composer\Album\, while other songs from the album end up in \.\Unknown Album\Unknown Artist\ I know this is a documented problem and have spent hours scouring this forum as well as other, non-Apple forums for a good solution. In other cases, the details have been completely stripped out, which will force me to research and recreate the data. For example, the snip below shows what's in iTunes, Windows Explorer, and the details of the file. ITunes seems to be ignoring the ID tags on songs and in many cases actually deleting the information from the files. ![]()
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